NHTSA Data Explorer
Volkswagen Atlas Cross Sport
Data refreshed June 26, 2026
Select a model year to filter results to that year of the Volkswagen Atlas Cross Sport.
Complaints
441
Active records
Recalls
29
Active records
TSBs
713
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
0
Injuries
9
Crashes
16
Fires
4
Top reported issues — Volkswagen Atlas Cross Sport
Click a category to expand its values.
Operating state
Reporting mechanism
Noise
Braking behavior
Access/entry issue
Driver assistance issue
Engine behavior
Infotainment behavior
Safety restraint issue
Condition issue
Performance issue
Vibration/harshness
Lighting behavior
Electrical issue
Fluid issue
Transmission/drivetrain behavior
Safety restraint behavior
Powering on/off behavior
Starting behavior
Thermal issue
Smell
Steering behavior
Communication/network issue
Recent change
Ride/handling behavior
Wiper/washer behavior
HVAC behavior
Charging behavior
Recent filings
The 10 most recent filings for each type.
2021 VOLKSWAGEN ATLAS CROSS SPORT
Filed Jun 17, 2026
The vehicle SOS communication/warning system began malfunctioning in February 2026. I am receiving an alert stating there is an SOS Malfunction and to service the vehicle immediately. On February 18, 2026, the VW dealership conducted extensive testing on the vehicle and determined that the J949 SOS module required replacement as it could not be reset or remedied. Diagnosis - internal electrical failure. The dealership advised that this is a known issue to VW and that there are several other…
2021 VOLKSWAGEN ATLAS CROSS SPORT
Filed Jun 16, 2026
One of the day time running lights have burned out. The car just turned 5 years old with about 70,000 miles. In reviewing some posts online a lot of owners have complained about the same thing. Also you cannot replace the bulb, you have to replace the entire unit.
2025 VOLKSWAGEN ATLAS CROSS SPORT
Filed Jun 12, 2026
Follow-up to NHTSA complaint ODI #11742508 regarding the same vehicle and VIN. Vehicle experienced intermittent electrical failures while driving, including dashboard warning lights, charging system warnings, infotainment failures, communication fault codes, and intermittent loss of throttle response while entering intersections. Dealer initially stated they could not duplicate the issue and vehicle was returned multiple times despite ongoing safety concerns. Dealership has now confirmed an…
2021 VOLKSWAGEN ATLAS CROSS SPORT
Filed Jun 12, 2026
The vehicle has ghost braking issues and on top of all the screens go black periodically for no reason at all(they aren’t being touched).
2025 VOLKSWAGEN ATLAS CROSS SPORT
Filed Jun 6, 2026
2025 Volkswagen Atlas Cross Sport experienced repeated intermittent electrical and electronic malfunctions while driving. The infotainment screen repeatedly froze, became unresponsive, or turned black/blue while operating the vehicle. Apple CarPlay malfunctioned repeatedly, and multiple USB ports appeared to damage connected electronic devices. Warning messages including “12V battery is not charging” and “Key not detected” appeared intermittently. Vehicle has been taken to the Volkswagen…
2020 VOLKSWAGEN ATLAS CROSS SPORT
Filed Jun 5, 2026
We purchased a Chicco Fit360 car seat approximately two weeks ago. During normal use, we discovered that the magnetic chest clip/latch on the 5-point harness can appear to be connected but is not always mechanically latched. If the two halves of the magnetic chest clip are brought together lightly/loosely, the magnets pull the clip together and it appears closed, but the latch can separate without pressing the release buttons. The issue appears to be with the magnetic chest clip/chest latch…
2020 VOLKSWAGEN ATLAS CROSS SPORT
Filed Jun 1, 2026
The contact owns a 2020 Volkswagen. The contact stated that while driving at an undisclosed speed, the airbag warning light illuminated. The contact stated that the vehicle was taken to the local dealer, where it was diagnosed with an error code associated with the airbag. The vehicle was repaired at the consumer expense. The manufacturer was made aware of the failure. The failure mileage was approximately 53,200.
2024 VOLKSWAGEN ATLAS CROSS SPORT
Filed May 31, 2026
Getting air bag warning for passenger side airbag not working
2024 VOLKSWAGEN ATLAS CROSS SPORT
Filed May 22, 2026
I am submitting this updated complaint regarding ongoing issues with Safety Recall 69PZ (Passenger Occupant Detection System) on my 2024 Volkswagen Atlas Cross Sport. Despite multiple repair attempts at Gossett Volkswagen in Memphis, TN, the recall remains incomplete, and the vehicle now exhibits additional safety‑system failures that began immediately after dealership service. I purchased the vehicle from Gossett Volkswagen and have had all warranty and recall work performed exclusively at…
2021 VOLKSWAGEN ATLAS CROSS SPORT
Filed May 18, 2026
Daytime running lights are non replaceable and a hazard left unfixed. The dealer refuses to acknowledge this or do anything but charge me 1600 dollars to replace. We don't have that kind of money just sitting around these days and they refuse to do anything. DRLs are critical for visibility. We had an extended warranty and they replaced 1 side last year instead of both. Now that the warranty is up they are telling us we are out of luck with this hazard driving around the street.